Join Piktochart on a journey

UX

Senior Product Designer

We’re looking for a Senior Product Designer who is experienced in creating an end-to-end experience for the users that will leverage both the business goals and engage our users simultaneously. 

Your role requires collaboration, working in a cross-functional team that consists of engineers, Product Managers, and graphic designers to build and maintain Piktochart’s multifaceted web application. 

As a Senior Product Designer, you are expected to deliver concrete end-to-end solutions that take into account the best user experience and user interface practices by keeping the company goals in mind. Running user interviews & research, defining the problem, wireframes, user flows, high-fidelity UI Design, and figuring out complex problems that can be implemented by engineers should be by default in your skillset.

You identify and detail real user needs. You conceptualize, craft, and deliver actual user experiences, balancing the user needs and the business goals. You will report to the Lead Product Designer. 

Your mission

The Senior Product Designer will be responsible for the following items.

1. Defining the product experience

From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way. You love a good challenge of turning complex into simple solutions that solve customer needs.

2.  Act as the user-advocate

You own the user experience within your cross-functional project team, from researching the right problem to solve to ensuring high-quality, timely implementation. You influence the product roadmap from a user-centric perspective while connecting user value & design strategy to business growth. Running regular user testing workshops and guerilla testing are also things you believe.

3. Conceptualize and design highly engaging and intuitive UX solutions

You ensure original ideas through solid ideation techniques, driving a world-class user experience and ultimately competitive advantage of our product. You present design concepts, clearly visualizing how they create user and business values. You efficiently develop design ideas from quick but clear sketches to high-quality interface designs and prototypes. You drive smooth implementation by seamless interaction with development and precise documentation of interfaces, information architecture, user flows & interactions. You plan, conduct, and evaluate usability testing to validate your solutions’ functionality and usability. 

About you

You have at least 4 years of experience in relevant roles, preferably SAAS or web application, and bring an extensive share of strategic learnings & experiences. You have experience in building and maintaining a Design System. You are passionate and practical about identifying user pain points and solving them by creating valuable, usable & delightful user experiences. You understand the importance of user-centered design and how it drives business success. You’re well versed in ideation techniques to quickly and systematically create original ideas yourself. You work independently and prioritize workloads according to business goals within tight schedules.

Remote (APAC Timezone) in Southeast Asia

Engineering

DevOps

Piktochart is looking for a DevOps to manage and scale our infrastructure. You’ll be working on our main design product built with VueJS, Ruby on Rails, and a video product built with Svelte and Nodejs.

In Piktochart, we put a lot of trust in each team member. We’re looking for a self-directing individual comfortable with managing their work. You’ll work closely with the Backend Lead to plan, manage, and scale our infrastructure that millions of users use for their everyday design needs.

Responsibilities

• Design scalable and secure web infrastructure on GCP & AWS platforms
• Deploy containerized applications on Kubernetes.
• Automate common tasks with bash and Python scripting.
• Perform routine infrastructure maintenance.
• Monitor system and network health
• Analyze software performance and perform system/code optimization
• Participate in service capacity planning and demand forecasting

Our tech stack:

• Web applications: Ruby on Rails, Golang, NodeJS, VueJS, Svelte
• Database: MySQL, Redis, ElasticSearch
• Infrastructure: Docker, Kubernetes, Nginx, HAProxy
• Deployment: AWS, GCP
• Scripting: Bash, Python
• CI/CD: CircleCI

Your qualification

• 1-2 years experience with distributed Unix/Linux environments, preferably Ubuntu or Debian.
• 1-2 years experience in working as a Backend, DevOps, or equivalent role.
• Familiar with AWS and Google Cloud.
• Knowledge of Nginx, and HAProxy.
• Knowledge of database systems such as MySQL, PostgreSQL, Redis, and Memcached.
• Experience with Bash / Python scripting.

Will be a plus

• Experience with deploying containerized web applications (Ruby, Python, NodeJS, or equivalent) using Kubernetes.
• Experience with Terraform.
• Knowledge of Elasticsearch stack.
• Experience with Ruby, Nodejs, and Golang.

Remote (APAC Timezone) in Southeast Asia